I live in Scotland. From the latest novels to the hottest magazines, tasty food to thirst-quenching drinks and from travel essentials to the latest digital accessories, WHSmith has got that special something for everyone. Click here for the latest restrictions imposed by the UK Government. has provided information if you wish to cancel rail, coach or ferry journeys within the UK, which you can access by visiting, For more information call 028 9072 6020 or see. Unfortunately, airlines often charge an administration fee to do so, and as the majority of flights from Northern Ireland attract the short haul lower rate of APD (£13 for one way flight), this may be more than the amount of the APD you will get back. A fee applies for changes made within 14 days before departure, and in both cases you will be required to pay the difference if the new fare is higher. Passengers are also advised that they should self-isolate for 14 days on arrival to Ireland. Please be aware it may take several days to be issued. P&O ferries are operating an ‘optimized schedule’ with some changes to sailings. Due to a number of governments imposing travel bans on flights arriving from the UK, easyJet are providing many options. Use TUI's shop finder to get more information. closed, WHSmith - located in our departures is your one-stop shop for books, magazines, food, drinks, snacks, confectionery, travel accessories and health & beauty essentials. However, where people live permanently in caravan parks or are staying in caravan parks as interim homes where their main home is not available, they may continue to do so. More information on your available options are available on, easyJet are planning to operate as many flights as possible. Hygiene screens installed at close contact points, Seating areas distanced with space markings, Some catering and retail outlets have reopened on a limited basis, Drinking water is available via water refill stations and vending machines. Because of this, you will not be able to fully use the services you are paying for in your contract, and the terms of your written agreement with the park owner cannot be fully fulfilled. Essential travel from Ballycastle will be deemed as one of the following: Essential travel from Rathlin would be medical evacuations and essential hospital appointments which must be confirmed by a medical professional. Example 1If you have booked a city trip in form of a package to a city to which access is restricted or where public life is subject to significant limitations (e.g. ‘Pay on collection’ or ‘pay later’ bookings can be cancelled at any time without charge. It comes after Wales imposed a two-week “sharp and deep” firebreak national lockdown, and Northern Ireland imposed a limited four-week circuit break. A voucher may only be redeemed towards a new British Airways Holidays booking made once you have received the voucher. • If your booking includes a non-TUI Airways flight, you’ll need to amend your holiday to one which includes a flight with the same carrier as your original booking. If you have made a car parking booking directly with the airport and your travel plans have changed you can cancel at any time up to 24 hours before the start on the booking period. However, the CMA states this is its view on the law, but that only the courts can decide what the law is and that the CMA’s views are not a substitute for independent legal advice. For more information visit Translink's website. While the answer may seem obvious, a more relaxed lockdown has caused people to question whether they can travel, or even go on holiday abroad during the lockdown. The City of Derry airport is open for daily Loganair flights to London Stansted only until April 2021 when flights to Glasgow will resume followed by flights to Liverpool in May 2021. closure of tourist attractions or museums), this should give you the right to cancel your trip. has also produced useful information on the latest position with travel insurance that is available on. This includes all NHS, Health and Social Care trust workers, including pharmacy staff, NHS/HSC agency workers and students on placement or working at a health and social care setting while on placement and those operating in private sector such as care homes. That is because these countries or territories are: exempted countries or British overseas territories. Belfast City Airport remains open and operational with a significantly reduced flight schedule. You are not automatically entitled to a refund from your travel operator if you want to cancel your booking even with the current FCDO advice against all non-essential international travel and the government restrictions on movement within the UK. Please find below useful links for the most up to date information: Belfast International Airport is open and and operational . If your booking type is not eligible for a voucher and is processed as a refund instead, you will not be eligible for an extra from easyJet. If your flight is cancelled the airline will be in contact with you directly. All available car parks are within walking distance of the terminal negating the need for any bussing and offering greater convenience and better compliance with the government advice in relation to maintaining social distancing. Example 2 Due to Donegal moving to Level 3 restrictions, Lough Foyle Ferry will have to stop the ferry service with immediate effect. Value Cabs have implemented a few changes for operating 24/7 throughout COVID-19: Further information is available on www.valuecabs.co.uk/coronavirus-covid-19. For more information on this situation see the section below: ‘If you do not want to or cannot travel but the flight has not been cancelled’. Further Government-imposed restrictions on travel, social distancing, quarantine, etc may also trigger insurance cancellation cover within the UK or abroad and your travel insurance policy may also cover non-refundable cancellation costs in specific circumstances. For more information on selling your caravan and removal from the park, If you see other people out exercising, remember to keep. If your flight has been cancelled your airline should offer you the choice between an alternative flight or a full refund. K-1 visa holders are not excepted from Presidential Proclamation 10143. Existing reservations can be cancelled or amended for free on the Enterprise website or using the Enterprise app. The FCDO currently advises that travel from the UK should not be undertaken except with a legally permitted reason to leave home. Play parks and outdoor gyms will no longer be open. You may incur cancellation charges or lose your deposit if you make a hasty decision. However there is also a very important difference between your rights when the airline cancels the flight and when you cancel the flight or simply do not travel. There is no need for you to contact the company. Read more on the, For more information on your general air passenger rights read our ', The Consumer Council can help you with complaints about flights to and from Northern Ireland airports. Only two passengers are allowed per journey. The black taxi service has restarted and all taxis have been fitted with sanitation stations and Perspex screens. ‘Pay on collection’ or ‘pay later’ bookings can be cancelled at any time without charge. Are there exemptions to wearing a face mask or covering?? Whether you can recover your money and how depends on whether your trip is a package holiday or you booked separately flights and accommodation that combine to make up your holiday. Translink are making the following changes on the 212 Belfast-Derry Goldline: Translink is taking further steps to protect customers and staff through the reduction of cash handling when buying tickets on board all bus and train services. Please note: FCDO advice can also determine whether or not you are able to get a refund or insurance pay-out if you're due to travel to specific locations. However, if UK government travel restrictions are still in place at the time of the flight your travel insurance is more likely to pay. The credit note is only applicable to new bookings. Exercise can be so helpful for boosting your mood and getting your body moving, if only for 15 minutes. To give you greater flexibility, amendment fees will be waived if you choose to amend your travel dates until later in the year due to COVID-19 Government imposed travel restrictions. You can opt for a flight voucher if your flight has been cancelled. ATOL is a UK financial protection scheme and protection applies to most air package holidays sold by UK travel businesses. The voucher is valid for 12 months from the date of issue. If your flight has been cancelled, you are entitled to a, It is now a requirement to present proof of a qualifying negative COVID-19 test taken up to three days prior to departure of the passenger's flight. Both have to be seated in the rear of the vehicle, Touch points on vehicles are cleaned between journeys, Protective screens have been fitted to 70% of its working fleet, Vehicles specifically fitted with a screen can be requested, https://www.aerlingus.com/support/contact-us/#/tab-1-uk-&-northern-ireland, https://www.klm.com/travel/gb_en/customer_support/customer_support/contact/index.htm, https://www.stenaline.co.uk/customer-services, https://www.tui.co.uk/destinations/contact-us, https://flywith.virginatlantic.com/gb/en/contact-us.html, https://wizzair.com/en-gb/information-and-services/contact/contact-us. Belfast International Airport continues to follow all government guidance regarding the Coronavirus outbreak. If you have taken a voucher it cannot be converted to a cash refund in the event that your original flight subsequently does not operate. If your flight is not cancelled but you are due to fly to or from a destination that is under a government-imposed lockdown you can contact easyJet customer services to chat about the following options: In the UK, this policy currently applies to flights due to depart on or before 17 May 2021. As the park is closed due to extraordinary circumstances, the fault does not lie with either you or the park owner. For more coronavirus travel information visit the, If you have made a car parking booking directly with the airport and your travel plans have changed you can cancel or amend your car park booking online, free of charge, up to four hours before you were due to travel. If you do apply for a cash refund and there is a delay, The Consumer Council can help. Passengers who travel from another country to Ireland, and arrive via Northern Ireland, must also complete the 14 day quarantine. For the contact details of national enforcement bodies visit the European Commission website. Customers that do not have such evidence will be advised that they may be prosecuted on arrival if they proceed to travel. Vouchers are non-transferable and non-refundable. Check out the next trains departing from Belfast Lanyon Place to Dublin Connolly for Monday 5th Apr 2021. The December 2020 travel ban is now lifted and Aer Lingus are operating flights between Great Britain and the Republic of Ireland. Please note: All customer enquiries are via email only. It. Flights from City of Derry – London Stansted and return are operating on a reduced service. Site owners are unable to fully provide normal services through no fault of their own, so you should try to negotiate with the site owner a reasonable pitch fee payment settlement for the affected period of time. If your airline does not belong to an ADR body you can refer your complaint to the Civil Aviation Authority. If you are unsure of your new travel dates you have the option to leave your ticket open. Which? Once the voucher expires, any remaining balance will be refunded in cash. If you do not have proof of a qualifying negative COVID-19 test within this timeframe, and if you do not qualify for one of the limited number of exemptions to the pre-departure testing requirement or have a reasonable excuse, your airline will deny you boarding to your flight. Due to a number of governments imposing travel bans on flights arriving from the UK, easyJet are providing many options. Follow current COVID-19 rules where you live: England, Scotland, Wales and Northern Ireland. Advice for Northern Ireland travellers whose holidays and travel plans may be affected by COVID-19 (coronavirus), including the latest information on airlines, ferries, package holidays, travel insurance, public transport and cancelled travel plans (including refunds). You must stay in your main home. The reduced service is in line with the latest lockdown restrictions and the requirements for essential travel only. Your voucher will be valid for 12 months from date of issue. The view of the CAA is that COVID-19 is an ‘extraordinary circumstance’ and therefore the fixed sum compensation is not payable. The Cross-border rail services will also be operated by non-Enterprise trains. Under the PTRs, if any element of your package holiday or cruise package is cancelled or significantly changed, then you have the right to request a full refund of any payments made towards your holiday. The Ryanair. A Refund Credit Note (RCN) entitles you to rebook a holiday or receive a cash refund at a later date. Flights from the UK to the Republic of Ireland. We will advise when the service becomes available. Flight only bookings can be exchanged up to the close of check-in. The Airport Express 300 is operating on a reduced schedule – please visit here for timetable information. The COVID-19 testing from Randox is available to book now via the airport’s website. ), Specific measures to ensure the safety of all staff, only travel if you have an essential reason to do so, catch coughs and sneezes in a tissue and dispose of after use, if you have a physical or mental illness or impairment, or a disability that means you cannot put on, wear or remove a face covering, if putting on, wearing or removing a face covering would cause you severe distress, if you are travelling with, or providing assistance to, someone who relies on lip reading to communicate, if you need to remove it during your journey to avoid harm or injury or the risk of harm or injury to yourself or others, if you need to eat, drink, or take medication you can remove your face covering, if you are asked to remove your face covering by a police officer or other official. TUI will also give you a separate booking incentive up to 20% if your original booking was for a package holiday. More information on your available options are available on British Airway's website. However, significant restrictions to Dial-a-Lift services are still in place. If this does not happen, the FCDO's advice is often the trigger for insurance cancellation cover, so you will be able to make a claim if you have that. Therefore you may not get either a flight or a refund from the airline. For passengers (booked on these operating flights) who do not wish to travel prior to 31 March 2021, Ryanair will facilitate a flight change, where no change fee will apply (any difference in fare will be charged), to any new date up to 31 October 2021. You should consider very carefully whether to accept an alternative booking or a voucher. For more information and exemptions click. You should the terms of your travel insurance carefully. Eamonn Rooney Coach HireAll services are suspended until further notice, including Newry-Belfast, Newry-Dublin and University services. You need to rearrange your flights within six months of receiving it. This credit has to be used towards a seating purchase when you make a new booking. Your new trip booked with your voucher must be fully completed by 30 April 2023 (departure and return). They became the first airport in Northern Ireland to achieve an airport health accreditation certificate by the Airports Council International (ACI) for its extensive COVID-19 safety measures. To find out if your airline belongs to an ADR or for further information visit the, For flights from the Republic of Ireland you can escalate a complaint to the Commission for Aviation Regulation if you are not satisfied with an airline’s response or you have not received a response within six weeks of making a complaint. Flights booked using vouchers will be subject to the new bookings regular Terms and Conditions. Can I travel directly from Ireland to the United States? Therefore, if you decide to ask the park owner for a refund of pitch fees it is unclear whether you would be successful. We have several hand sanitisers dispensers across the terminal but would also encourage passengers to use the toilet facilities to wash their hands. Visit the Hannon Coach website for more information. This announcement follows significant action by the CMA in relation to holiday cancellations. Re-book for another flight operated by Wizz Air on the same or – if necessary – a comparable route, at the earliest opportunity, subject to availability of seats if there is no lockdown of the airport or air travel in the given country; Credit the full value of the payment for the cancelled flight plus 20% of the fare paid for the cancelled flight, including, if applicable, the return sector on the passenger’s WIZZ Account. Translink is advising passengers to book their cross border journeys in advance. Where possible, only passengers with boarding passes will be allowed into the airport at this time. The new booking must be for easyJet flights only (including any seats and bags booked at the same time). 18 comments BIA has launched a new walk in testing facility at the airport, providing rapid PCR tests for those who require a negative test before travelling on any essential journeys. For further information on disruptions and refunds visit Ryanair's website. The COVID-19 testing from Randox is available to book now via the, . This includes all NHS, Health and Social Care trust workers, including pharmacy staff, NHS/HSC agency workers and students on placement or working at a health and social care setting while on placement and those operating in private sector such as care homes. All services are suspended until further notice, including Newry-Belfast, Newry-Dublin and University services. Contact centre opening hours are 08:00-20:00 Monday to Friday and 09:00-17:00 Saturday and Sunday. After my original flights were cancelled, I booked new ones. The voucher will be emailed to the easyJet account holder that made the original booking. The only exception to the above policies – for all holiday types – is if you’d like to change a name on your booking – this will still cost £25 per name. Simple steps to avoid catching or spreading COVID-19 include: Like all UK airports, we are implementing the latest government guidance from the Public Health Agency (PHA)). How does Ireland’s lockdown affect travel from the UK? If you need to visit a TUI retail store, be sure to phone in advance to check the opening hours. For the contact details of national enforcement bodies visit the, Further information is available on the Association of British Insurers' website, Which? Air India. 1a Travelling from Belfast (United Kingdom) to Dublin (Ireland) To travel by train from Belfast (Northern Ireland) to Dublin (Ireland) use one of the frequent train connections. It later extended this to 31 December 2020, before extending it again to cover all credit notes issued between 10 March 2020 and 31 March 2021. RIFL will continue to facilitate deliveries to or from the Island to ensure the lifeline is maintained. If your flight has been cancelled, you are entitled to a refund, so if you would rather the financial payment, please request this from your travel provider. Please do not travel if you are feeling unwell and always follow the latest. HertzHertz has waived one-way rental fees, cancellation fees and change fees for pre-paid reservations in travel restricted areas. You must rebook by 30 April 2023. ignificant restrictions to Dial-a-Lift services are still in place. Caravan parks are closed due to government restrictions. Get driving directions Visit the, Aer Lingus have waived their change fees on any changes made before 31 December 2021. Flights from Belfast City to Glasgow, Barra, Benbecula, Islay, Kirkwall, Southampton, Stornoway and tiree are due to resume in May 2021. Travel to be restricted into and out of Dublin under new lockdown proposals National Public Health Emergency Team discuss putting Dublin into 'Covid Level 3' with further added restrictions The information on this page was last updated on 9 April 2021. Dublin airport remains open with enhanced public hygiene measures. No credit is given if the new far is lower and changes must be made at least two hours before departure. It has written to over 100 package holiday firms to remind them of their obligations to comply with consumer protection law and has already secured refund commitments from TUI UK, Sykes Cottages and Vacation Rentals. In Northern Ireland, the body that enforces the Package Travel Regulations is the Northern Ireland Trading Standards Service. Infrastructure Minister, Nichola Mallon, has announced free travel for NHS workers on public transport services in Northern Ireland from Friday 27 March 2020, while the fight against COVID-19 continues. The current FCDO advice, as of 13 January 2021, is that domestic and international travel is only allowed with a legally permitted reason. The law says your holiday must be protected if you book a holiday with a single travel firm that includes: The Government is protecting credit note refunds issued for ATOL-protected bookings that were cancelled due to the coronavirus pandemic, meaning those who accept them will get their money back if the travel firm goes bust. The situation is changing rapidly, and travel restrictions are in place until the end of the current lockdown period on 1 April 2021, subject to review on 18 March 2021. Are you a business? Choose a voucher for the full value of your ticket. This credit can be used towards any Wizz Air flight/services in the future; or. From 18 January the Belfast to Dublin route service will be disrupted. Click here for more information. Yes, we have partnered with RANDOX Health and you can book a PCR test. Your travel company may offer you vouchers to be redeemed against a future booking, however, you are entitled to request a full cash refund if you do not wish to accept vouchers. Change the dates and destination of your booking without incurring a change fee, although you will need to pay any difference in price. For more information and exemptions click here. For more information visit Eastern Airways website. Return tickets for this route will continue to be sold online through. The Foreign, Commonwealth & Development Office (FCDO, formerly FCO until Sept 2020) currently advises UK nationals on where it's safe to travel abroad. Please do not go to the departure airport if your flight is not confirmed to depart. If you rebook the rental within 12 months, you then have a further 12 months to collect the vehicle – this offers you a total of 24 months flexibility to rent later. If you opt for a refund credit note, you can choose at any point up to 30 September 2021 to cash it in for a refund instead. In this case, customers will be eligible for 100% of the original fare. If an airline offers you a voucher for a cancelled flight, check the terms and conditions with the airline. The Cross-border rail services will also be operated by non-Enterprise trains. Aer Lingus is operating flights from the Republic of Ireland to Great Britain in order to facilitate the repatriation of customers to Great Britain and those with connecting flights in Great Britain. Belfast City Airport recommends that consumers check directly with their airline or travel agent for questions about their travel plans. Travel advice and restrictions are being updated regularly and each of the devolved governments in. If you plan to travel abroad in the weeks and months ahead, keep up-to-date with the latest advice for the country you plan travelling to. You can view the latest list on Gov.uk website. Return tickets for this route will continue to be sold online through Translink's website as capacity can be managed through a passenger manifest system. For a full list of your options, visit the KLM website. We would be doing this in one day. See, •           The 109A service between Crumlin and Antrim remains operational. Consumers whose flights have been cancelled will be contacted by Aer Lingus directly, and are entitled to a refund, voucher or rerouting at a later date. Our car parks are the only facility in the locality where drivers park and secure their own vehicles and they are not driven and parked by a third party. If you do apply for a cash refund and there is a delay, The Consumer Council can help. If you’re looking for the return train journey, check out trains from Dublin Connolly to Belfast Lanyon Place. If you are occupying a holiday caravan and believe that you have a genuine reason, that falls within the government exemptions, as to why you are unable to return to your main home, you should contact the park owner by phone or in writing at once and explain your situation. For example Aer Lingus are adding 10% of the value of the booked flights to its vouchers. Should I accept a voucher for my cancelled flight or insist on a refund? The CMA has confirmed that this would apply in the case of flights. ATOL is a UK financial protection scheme and protection applies to most air package holidays sold by UK travel businesses. Essential travel restrictions apply to flights from Dublin Airport. Belfast Lanyon Place to Dublin Connolly timetable. There’s no fee to change your booking, and if you choose to travel on the same route up to 31 March 2021, or within 21 days of your original booking date, they’ll also waive any potential difference in fare. You will not be charged for a name change, a destination change and two date changes.
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